Practice Policy Update regarding COVID-19

Jason S. Klein, M.D.Orthopaedic Surgeon Shoulder & Elbow Surgery

Please Note: If this is an emergency CALL 911 IMMEDIATELY!! The Carrell Clinic™ does not provide emergency services to patients. If you are calling after our normal business hours, leave a message with one of the coordinators, someone will contact you the next business day.

For all appointments & inquiries, please call or click here to request an appointment online

We are happy to hear from you. Please contact us using the information below:


9301 North Central Expressway
Tower One
Suite 500
Dallas, Texas 75231

The STAR at Frisco

3800 Gaylord Parkway
Suite 710
Frisco, Texas 75034

Office Hours

  • Monday: 8:00am - 12:00pm Dallas clinic, 1:00pm - 4:30pm Dallas clinic vs Dallas OR
  • Tuesday: 8:00am - 4:30pm Frisco clinic
  • Wednesday: OR all day in Dallas or Frisco, no clinic hours
  • Thursday: 8:00am - 12:00pm Dallas clinic, PM OR
  • Friday: 8:00am - 4:30pm Frisco clinic
  • Weekends: No clinic hours


We have complimentary parking located in the garage adjacent to our building. Valet parking is also available for a fee.

Please arrive 15-30 minutes early for your appointment for registration and to fill in a health questionnaire.

When you come for your appointments, please remember to bring the following

  • Driver’s License or a Valid ID
  • Insurance Card
  • Referral Letter (if required)
  • Reports
  • List of Medications (if any)

Very often during the course of your evaluation or treatment for an orthopedic condition we will require X-rays to determine the cause of a problem or to evaluate your progress.

To cancel an appointment

Telephone the office during business hours. Please cancel at least 1 day ahead so that your appointment time can be allocated to another patient who is seeking treatment.

We recognize that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologize if we keep you waiting.